The 98kiss platform is for users aged 21 and above only. If you have not reached this age requirement, please leave this site. We do not allow access or registration by underage individuals.
At 98kiss, responsible gambling is not just a slogan — it is at the core of how we operate. We understand that most players enjoy slots, live casino, baccarat and sports betting purely as entertainment. However, we also recognise that some individuals may face challenges related to their gambling habits, which is why we offer a full range of tools and resources.
Our main goal is to ensure all players maintain full control over their gambling activity. This means setting realistic limits, recognising early signs of problems, and knowing when to take a break. 98kiss offers a range of self-control features accessible directly from your account — without needing to contact anyone first.
Our approach to responsible gambling is built on three main pillars: prevention, through easy-to-use control tools; awareness, through clear information about risks; and support, through help channels that are always available 24 hours a day, 7 days a week.
Healthy Gambling Habits
- Set a budget before playing
- Gamble for entertainment only
- Do not try to recover losses
- Take regular breaks
- Do not gamble when emotional
- Maintain a healthy life balance
- Ask for help when needed
Protection Features at 98kiss
We provide tools designed to help you stay in control — all accessible directly from your 98kiss account.
Deposit Limits
Set daily, weekly or monthly deposit limits so your gambling spending does not exceed your set budget. Limits can be reduced at any time and take effect immediately.
Session Time Limits
Control how long you spend on the platform by setting a session limit. When the limit is reached, the system will send a reminder so you are aware of the time spent.
Self-Exclusion
If you feel you need to stop completely for a period of time, the self-exclusion option allows you to block access to your account for a duration of your own choosing.
Temporary Break
Not ready for a full self-exclusion? The temporary break option gives you a short pause — whether 24 hours, one week or one month — without permanently closing your account.
Activity Review
Monitor your betting, deposit and withdrawal history through your account dashboard. A clear record helps you make better decisions about your playing habits.
24/7 Support
Our support team is available 24 hours a day via live chat and email in Malay and English. Do not hesitate to contact us if you need guidance or assistance.
Understanding Age Requirements and Legal Requirements
98kiss operates under international licensing and fully complies with the age requirements set out under that licensing. The platform is only accessible to individuals aged 21 and above. During the registration process, we require identity verification through an identity card or MyKad to ensure all users meet this age requirement.
Players found to have provided false information about their age will have their accounts suspended immediately. If you suspect someone underage is using your account, contact our customer service immediately so that appropriate action can be taken.
Signs of Problem Gambling
Recognising a problem early is key to getting help in time. The following signs may indicate that your gambling habits have gone beyond healthy entertainment and require immediate attention:
You may have a problem if you regularly play with money that should be used for daily needs such as rent, bills or food. Similarly, trying to recover losses by betting more — known as chasing losses — is a serious warning sign that should not be ignored.
Other signs include hiding gambling activity from family members or friends, feeling restless or anxious when unable to gamble, and neglecting responsibilities at work or at home because of gambling. If any of these apply to you, consider using our self-exclusion tool or contacting the 98kiss support team.
How to Use the Self-Exclusion Tool
Self-exclusion is one of the most effective tools we offer to players who need a break from the platform. To activate this feature, log in to your 98kiss account and go to account settings. Select "Responsible Gambling" then "Self-Exclusion". You can choose a period from 30 days up to 12 months or permanent self-exclusion.
While a self-exclusion period is active, you will not be able to log in or make any transactions on the platform. After the period ends, an additional review process is required before access is restored — this is an added precaution to ensure you are truly ready to return to playing responsibly.
Money Management and Budgeting
Responsible gambling starts with good financial management. Before making any deposit, set a clear budget — money you are prepared to lose entirely without affecting your day-to-day finances. Gambling funds should come from surplus income, not from savings or basic needs.
The minimum deposit at 98kiss is RM20, and the minimum withdrawal is RM50. These limits are designed so players can manage their finances with greater control. Use the deposit limit feature in your account to set a stricter personal limit if needed — this feature acts as an added safeguard to protect you from spending more than planned.
Protecting Young Users
If you share a device with family members under the age of 21, we strongly encourage the use of parental control software and password protection features to prevent unauthorised access. Make sure your 98kiss account is always logged out after use and do not save login information on shared devices. If you suspect a child or teenager is accessing an online gambling platform, report it to the relevant authorities or contact us directly.
⚠️ Check Yourself
Answer these questions honestly. If you answer "yes" to more than two questions, consider seeking support.
- Do you gamble to escape problems or negative feelings?
- Have you ever lied about how much money you have wagered?
- Have you ever stolen or borrowed money to gamble?
- Do you feel the need to bet more to get the same level of satisfaction?
- Has gambling caused problems with family or friends?
- Have you ever tried to stop but failed?
Our team is ready to help 24/7 through:
Live chat within the platform
We chat in Malay and English.
The 98kiss Pledge
We are committed to providing a safe, fair and responsible gambling environment. The safety and well-being of our players is always our top priority in every decision we make.
External Support and Resources
Beyond 98kiss's built-in tools, there are external organisations and resources that can provide professional support to those who need help.
Financial Counselling
Get guidance from financial counsellors who can help you manage debt and restructure your personal finances after experiencing losses.
Mental Health Support
Counsellors and psychologists can help you understand problematic gambling habits and develop strategies to address them effectively.
Family Support
Gambling problems often affect family members too. Family support resources help those closest to you understand and cope with the situation.
Peer Support Groups
Sharing experiences with others facing the same challenges can provide motivation and a fresh perspective on your recovery journey.
Enjoy 98kiss Responsibly
Register your account today and use all the control tools we provide. Remember — healthy gambling is gambling that is planned and controlled.