Privacy Policy 98kiss
Your Personal Data Protection

Definitions and Scope of Policy

In this document, "98kiss", "we", "us" and "platform" refer to the operator of the website 98kiss.org operating under international licensing. "User", "you" and "player" refer to any individual who accesses or uses our services.

"Personal data" means any information that can be used to identify you directly or indirectly, including your name, identification number, email address, mobile phone number, payment information and gaming behaviour data.

This policy applies to all services offered by 98kiss, including online slots, live casino, baccarat, sports betting, mix parlay and all our customer support communication channels.

Information We Collect

To provide safe and responsible services, 98kiss collects various categories of data as follows:

• Identity information: full name, date of birth, identification card number (MyKad) or passport
• Contact information: active email address and Malaysian mobile phone number
• Financial information: e-wallet details such as Touch 'n Go eWallet, Boost, DuitNow account, FPX information and cryptocurrency wallet addresses (USDT, BTC, ETH)
• Technical data: IP address, browser type, operating system, screen resolution and access logs
• Activity data: betting records, deposit and withdrawal history, game preferences and session duration
• Communications: live chat session records and email correspondence with our support team

We also receive information from third-party identity verification providers for KYC (Know Your Customer) purposes in line with the international licensing requirements we comply with.

Purposes of Data Processing

98kiss processes your personal data solely for legitimate and transparent purposes, including:

• Registration and verification of new player accounts
• Processing deposit and withdrawal transactions through available payment methods
• Age verification to ensure the platform is only used by individuals aged 21 and above
• Prevention of fraud, money laundering and other unlawful activities
• Provision of customer service via live chat and email, 24 hours a day seven days a week
• Continuous improvement of the platform, user experience and system security
• Compliance with legal requirements, regulations and licensing obligations
• Management of bonuses, VIP cashback and promotions you are eligible for

We do not use your data to make automated decisions that materially affect your rights or interests without human involvement.

Sharing Data With Third Parties

98kiss does not sell your personal data to any party. However, in certain circumstances, we may share your data on a limited basis with:

• Payment service providers: such as Touch 'n Go eWallet operators, DuitNow, the FPX network, Boost and cryptocurrency processors, to complete your financial transactions
• Gaming platform providers: companies such as PG Soft, Pragmatic Play, JILI and Spribe that supply games on our platform, for technical and compliance purposes
• Identity verification service providers: for KYC and fraud prevention purposes
• Relevant authorities: if required by court order, law or our international licensing obligations

All third parties we engage are subject to strict confidentiality agreements and are required to comply with data protection standards equivalent to our own policy. We do not give access to your data to advertisers or external marketing companies.

Use of Cookies and Tracking Technologies

The 98kiss website uses cookies and similar technologies to improve your experience. The cookies we use fall into several categories:

• Essential cookies: required for basic website functions such as login session management and account security — cannot be disabled
• Performance cookies: collect anonymous data on how users interact with the website for technical improvement purposes
• Functionality cookies: store your personal preferences such as preferred language and display settings

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

Data Security and Protection

98kiss consistently invests in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we adopt include:

• Data encryption during transmission using the latest TLS/SSL protocols
• Data encryption at rest for sensitive financial and identity information
• Role-based access control — only staff who require access to specific data are permitted
• 24/7 security monitoring and rapid incident response
• Regular security audits by independent parties
• Ongoing cybersecurity awareness training for all staff

While we take all reasonable precautions, no system can guarantee absolute security. Should a security incident involving your data occur, we will notify you promptly in line with applicable notification obligations.

Your Rights as a Data Subject

As a 98kiss user, you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you
• Right of rectification: request correction of any data that is inaccurate or incomplete
• Right of erasure: request deletion of your data, subject to applicable legal retention obligations
• Right to object: object to the processing of your data for specific purposes including direct marketing
• Right to restriction: request that we limit the processing of your data in certain circumstances
• Right to data portability: receive your data in a machine-readable format

To submit any request relating to the above rights, please contact our support team via live chat or send an email to [email protected]. We will process your request within a reasonable period.

Children's Privacy and Age Restrictions

The 98kiss platform is for users aged 21 and above only. We do not knowingly collect or process personal data from individuals below that age.

Every account registration process requires strict age verification. If we find that personal data of an underage individual has been collected without our knowledge, the account in question will be closed immediately and the data will be deleted without delay.

Parents or guardians who are concerned that a child under their care has accessed this platform are encouraged to contact us without delay.

Cross-Border Data Transfers

As a platform operating under international licensing, some of your personal data may be processed or stored on servers located outside Malaysia. Such transfers are only carried out when a level of data protection equal to or higher than Malaysia's standards can be ensured.

We ensure that every cross-border data transfer is protected by appropriate data transfer agreements, including internationally recognised standard contractual clauses, to keep your information secure at all times.

Changes to This Privacy Policy

98kiss reserves the right to amend or update this privacy policy at any time to reflect changes in law, changes in business practices, or improvements to data protection.

Any material changes will be communicated to all registered users via a notice on the website or by email at least seven days before the changes take effect. Your continued use of the platform after the effective date of any change constitutes your agreement to the latest version of this privacy policy.

We encourage you to revisit this page from time to time to stay informed about how we protect your information. This current version was last updated in 2026.

Contact Us About Privacy

If you have any questions, concerns, or complaints about how we handle your personal data, the 98kiss support team is ready to help:

• Live chat 24/7 directly on the 98kiss website — the fastest way to get an immediate response
• Email us at: [email protected] — for written enquiries and official data-related requests
• We respond in Malay and English

We are committed to addressing every privacy-related enquiry seriously and within a reasonable time. Your satisfaction and trust are our priority.