98kiss FAQ for Malaysia Players

At 98kiss, live roulette tables offer a wide range of betting options — from Inside Bets such as Straight Up (single number), Split (two adjacent numbers) and Street (three consecutive numbers), to Outside Bets such as Red/Black, Odd/Even and Dozens. Each type carries a different payout ratio, allowing players to adjust their strategy according to their own risk tolerance.

Sic bo uses three dice shaken in a special container. Players bet on the outcome of the dice combination before they are shaken. Basic bets include Big/Small (total 11–17 for Big, 4–10 for Small), Odd/Even, and specific two- or three-dice combinations. At 98kiss, live sic bo tables are operated by real dealers, making the playing experience more authentic and interactive.

Yes, the 98kiss platform is fully optimised for mobile phones and tablets. Live table games such as baccarat, roulette and sic bo can be played directly through a web browser without downloading any special app. The game interface automatically adjusts to your screen size so that bets and the table display remain clear on both Android and iOS devices.

Live dealer games use real-time video streams from an actual casino studio, where a human dealer physically handles the cards, dice or roulette wheel. Results are determined by these physical actions, unlike RNG (Random Number Generator) games which use software algorithms to generate outcomes. For many 98kiss players, live games feel more transparent and closer to the experience of a conventional casino.

Betting limits vary by table and game provider. 98kiss offers a range of tables covering low betting limits suitable for new players as well as VIP tables with higher limits for experienced players. Check the games tab within the platform to see the latest table limits for each available live game category.

No. Winnings earned from bonuses must meet the wagering requirements before a withdrawal is allowed. For example, if you receive a bonus of RM100, a wagering requirement of RM100 × 10 = RM1,000 must be reached on eligible games. Once that amount is met, bonus winnings can be withdrawn as normal through the payment method you registered with 98kiss.

Withdrawal processing time at 98kiss is between 15 minutes and 2 hours for most payment methods including Touch 'n Go eWallet, DuitNow and FPX. This timeframe may vary slightly depending on when the request is submitted and the current processing load. We recommend ensuring your account details are accurate so the process can be completed without delays.

The minimum withdrawal amount at 98kiss is RM50 for all supported payment methods, including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrencies (USDT, BTC, ETH). Withdrawal requests below RM50 cannot be processed, so make sure you have a sufficient balance before submitting a request.

A pending status usually occurs when bonus wagering requirements have not been completed, payment account details do not match the records at 98kiss, or the request requires additional document verification. If your request has been pending for more than 2 hours, please contact 98kiss live support for an immediate review — our team operates 24/7.

Processing time for withdrawals via USDT, BTC or ETH on 98kiss's end remains within the range of 15 minutes to 2 hours. However, blockchain network block confirmations may add time beyond the platform's control. For withdrawals where speed matters, Touch 'n Go eWallet and DuitNow are often the preferred choice among Malaysian players due to generally faster processing.

VIP weekly cashback is calculated based on your total net wagering amount for that week, then multiplied by the cashback rate for your current tier. Crediting is done on a regular basis at the start of the following week into your 98kiss account. The higher your VIP tier, the greater the cashback percentage you receive automatically.

98kiss offers four VIP tiers with the following weekly cashback rates: 🥉 Bronze — up to 0.2%; 🥈 Silver — up to 0.4%; 🥇 Gold — up to 0.6%; 💎 Platinum — up to 0.8%. Each tier upgrade brings more substantial cashback benefits, providing meaningful rewards for loyal players.

98kiss VIP members receive priority withdrawal processing, access to exclusive promotional offers not available to regular members, and more personalised customer support. Higher tiers also open up special invitations and benefits communicated directly through your 98kiss communication channels.

VIP tier upgrades happen automatically once you reach sufficient gaming activity over time. Playing consistently across various game categories — slots, live casino or sports betting — helps the upgrade process along. You do not need to apply manually; the 98kiss system will update your VIP status based on your activity records.

VIP tiers at 98kiss are assessed based on your overall account activity. A prolonged period of inactivity may affect your VIP standing depending on the platform's periodic review policy. To ensure you retain full cashback benefits, it is recommended that your account remains consistently active. Contact 98kiss support for more details on the current policy.

No. 98kiss policy allows one account per player only. Registering multiple accounts using the same identity or different information belonging to the same individual is strictly prohibited. Violating this policy may result in account suspension and balance freezing. This is a protective measure to ensure fairness and security for all users on the platform.

Click the "Forgot password?" link on the 98kiss login page, then enter the email address or mobile number registered to your account. Password reset instructions will be sent to you. Make sure you set a strong new password using a combination of uppercase letters, lowercase letters and numbers. If you still have trouble, contact our live support for immediate assistance.

A few common reasons include: the account may be temporarily suspended for security reasons, an outdated browser cache, or an unstable internet connection. Try clearing your browser cache and try again. If the problem persists, your account likely needs a review by the 98kiss team — contact support via live chat to resolve this quickly.

To register an account at 98kiss, you need to provide a username, password, active email address, valid mobile phone number, and identification card details (MyKad). All this information is required for identity verification and account security purposes. The platform is restricted to users aged 21 and above only, in line with responsible gambling requirements.

Change your password immediately through account settings. After that, contact 98kiss support via live chat or email to report the incident so the security team can review recent login activity. Do not share your password or login details with anyone, including parties claiming to be 98kiss staff.

Yes, in most cases you can contact 98kiss support to cancel a bonus that has not been used, provided no wagering activity has taken place using the bonus amount. Once a game has been started with the bonus balance, cancellation may no longer be possible. Check the relevant bonus terms or ask the support team directly to be sure.

Wagering requirements at 98kiss are calculated based on the bonus amount only, multiplied by 10. For example: if you deposit RM100 and receive a bonus of RM100, your wagering requirement is RM100 × 10 = RM1,000. Your original deposit is not included in the calculation. For a deposit of RM800, a bonus of RM300 gives a wagering requirement of RM300 × 10 = RM3,000.

Generally, online slot games contribute fully towards the bonus wagering requirement at 98kiss. Live table games such as baccarat, roulette and sic bo may contribute at a different rate or may not count at all, depending on the active bonus terms. Check the details of the relevant bonus terms or contact support for confirmation on eligible games.

The 100% welcome bonus on first deposit up to RM300 is available through all deposit methods supported by 98kiss — Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency — with a minimum deposit of RM20. Make sure you opt in to claim the bonus during your first deposit, as this bonus is only offered once per new account.

Bonuses at 98kiss have a validity period specified in their respective terms. If the wagering requirement is not met within that period, the bonus and any ineligible winnings may be automatically forfeited. To avoid this loss, make sure you read the terms of each bonus before claiming and plan your gaming sessions accordingly.